July 27, 2016

Frequently Asked Questions

QUESTION: How do I know the trailer can come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! Depending on which trailer you book, we may need up to 60 feet of cleared space (fairly flat).

QUESTION: Will the kids know what to do?
ANSWER: That’s why we bring our Game Coach! He helps the kids along, inspires and instructs. We make sure it’s the party of the year!

QUESTION: Should I be concerned about the types of games for kids?
ANSWER: Upon booking your party, please let us know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.

QUESTION: What about bad weather?
ANSWER: We come rain, shine, chilly or hot  — we are climate controlled! As long as it is safe for us to drive, we’ll be there!

QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first and they all see the grand arrival of our mobile video game theater!

QUESTION: What time will you arrive?
ANSWER: We aim to arrive 10-15 minutes prior to the event in order to set-up and rest assured, our door will be open for your guests by the start of your party time!

QUESTION: How many guests can I invite to my House of Gamez  birthday party?
ANSWER: We have two different game trucks and each accommodates a set number of guests.  Your birthday party package will include either 10 guests or 14 guests, dependent on the truck booked.  We cannot allow “rotating” of players during a birthday party to allow more guests than the set number.  Please respect our guest limits.  (For large events such as corporate functions, school events, block parties, etc. our Game Coaches will rotate players so that we can handle large groups.)

QUESTION: Do I request certain games? Can we bring our own games?
ANSWER: We always bring the full game library to every event and your Game Coach will evaluate your needs to make your event successful. 

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking date, you must confirm with full payment on line within 48 hours of when your booking request is confirmed.

QUESTION: What type of fundraising can House of Gamez do?
ANSWER: We can set up tournament-style or general-style gaming to help raise money for an event or simply to just have fun with a large group of people. If you have a large fundraising event with many people, there are a couple of options.

Tournament Style: We can set up our trailer inside to rotate players (16 at a time) in tournament style for 7 minute intervals. The winner stays in the trailer, and as each new group comes in, they try to “unseat the champ!” It’s great fun. The entire crowd feels as if they’re playing in one big game against each other and we’ve had great success with this “big event” format. Don’t worry about the size of your group. We will keep them enjoying the fun, and if they are buying tickets to benefit your cause, they typically jump out to buy more tickets to “keep on playing!” Where else can you have 16 people all playing in the same game against each other, and against the entire crowd? Great fun for all ages, and the Game Coach stays present to tutor and/or inspire. Eight more people can play another game on the outside screens (weather permitting). If your group has purchased the satellite option, there would be more choices.

General Style: We can set up our trailer with up to 5 different games at once, and allow 20 people to play games, rotating through our trailer at the given time slots. Each time a guest enters, they must have a ticket sold by your fundraising organization.

Example: Tickets are sold for $2/each. We can rotate 20 players in at once for 10 minute intervals.

20 players X $2/player = $40 every 10 minutes. We generally can rotate 5 groups per hour for a total of $200/hour in funds for your organization! A 4-hour event could raise up to $800 with $2 ticket cost. You set the price of the ticket…and watch the results add up!

QUESTION: Where can I view your official policies?
ANSWER: Please view them here.


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